Autumn / Winter Topshop Haul

It was my birthday the other week and i had won a £250 so when i went to London for my birthday i had a massive spending spree , which was AMAZING.

Some of the basic things that i got was my new Moto black Leigh jeans , which are amazing these are perfect to pair with a jumper for the winter months or lately i have been wearing a short sleeve logo top with a Topshop hooded jacket. They are super soft however i think that £38 pounds for them is on the pricey side as i am a student. Another downside to these jeans is that they attract fluff very easily which annoys me a lot. I also purchased another pair of the Heavyweight Clean Seam Legging which i love because they are not see through like most leggings these days and they are super warm for me in the winter months. My last pair did only last me a year however i used to wear those leggings everyday and for £18 i thought it was a pretty good price.

On to jumpers and tops , when shopping i wanted to get mainly jumpers and tops however i did buy jumpers from Forever 21 and H & M. I got a general top from Topshop which is called the burnout top which i got in the colour Cobalt. It can be dressed down with jeans or up with leggings and heels , this top cost £16 which i think is OK however it is quite simple. The material is very soft and its a very easy top to just throw on , when you wake up late in the morning. I then got this beautiful winter jumper which has an embellished flower front , perfect for the winter months as its so soft and warm. Pair any colour jeans , mainly i have been pairing this with blue , black and burgundy jeans. I then got a grey jumper which has a scatter of embellishment on it , its the most itchiest jumper i have ever got. I was so gutted and also i could not get ride of the jumper because i lost the receipt so i will have to sell it on eBay.

 On to winter accessories , i have a massive thing about hats lately which topshop is great for. I first got the Angora Cable Beanie hat in cream , which must be the softest hat i have ever got. It is so nice and you know when it suits you because i had strangers say how like the hat was and for £16 i thought it wasn't too bad. Then the other day i picked up the Fur Pom Cable Beanie for £14 at my local store cause i saw it online , which is again so soft and warm . I truly believe that topshop is the best for its hats now because they are the best quality i have ever had. Then i saw a snood which is called the willow bird snood , its lightweight so its good for winter and summer , matches my hat and coat perfectly and was only £18.

I mentioned a few of the main things i brought recently , i have to say a massive thank you for Skadoosh because it made my birthday the best ever. I have got other items from topshop which consist of underwear and some other bits and bobs from other stores but this is mainly based on Topshop.

Hope you liked me haul, please comment if you have any suggestions on what to buy in Topshop that is good quality.

Jess xx

Best and Worst Customer Service Experiences

The Best 
The other day i went to collect an order from boots , it was only 4 lipsticks but i was quite excited . When i got there they said they have misplaced my order however it had been booked in so they will go hunt for it. Although this doesn't start off sounding that great it it gets better. I was with my boyfriend and his best friend when they started to get hungry we all went to get ours boots meal deals while waiting for the order. The woman was baffled that she couldn't find it , she offered to pay for the boots meal deals free of charge when she said that i thought she was joking but she wasn't.

She thanked us for being so nice about the situation and i just said whats the point of being angry or moody cause it gets you no where. The manager then came out and said that because he couldn't find my order would a £30 gift voucher be OK , i was blown away that this was happening to me as i don't get this treatment from most shops. Well i went away and the next day i phoned up to check if they had found my order which they had so i went in to collect it the next day. Considering its my birthday next week i thought that my luck must be getting better as the week before this happened i found out i won a competition for £250 Topshop vouchers from a company called Skadoosh which i will post more information nearer my birthday.


The Worst 
As i am student i don't normally expect to get the best customer service because i find in a lot of high end stores you get a lot of ageism , they don't normally give you good service cause they think you will steal. I find this horrible because i go in looking at products and i won't get good help or a get them follow me around the store which happened once in John Lewis. Which i thought was bad until i went to MAC make up store in Cambridge. I know that there make up is expensive however i went in there to spend my birthday money and i was looking at the make up that i have been researching for months.

I look round to see all the staff members staring at me , one came over and i asked which lipstick she would recommend , i picked the one i had been looking at for a long time and she said it would not suit me and that i should have a look a boots. I have found their customer service there so horrible that i will only now order online unless i am with my mum , if i go with my mum they seemed to be so nice as i went to the London shop and they tried on loads of shades. My best friend told me the other week that when she went in she was at the front of the line and just about to buy products for her sisters birthday when she started to notice that they were only serving the people behind her that were older. She waited until everyone behind her in the line was served because that's what the staff were doing and she is a little shy and then got served.

So i have to say that at my age the customer service can either be amazing or very bad but hopefully as i get older i will get better. I wish i could work at a place like MAC so maybe i could give amazing customer service and understand why the staff give very bad customer service to the younger generation.

I hope you liked my post , i know its different from the normal posts but i just wanted to share my experiences.

Please comment and tell me your good and bad customer service experiences.

Jess xx

Revlon Just Bitten Kissable Balm Stain Vs Bourjois Paris Colour Boost Lip Crayon

Its been a while since i last posted a beauty review because i have been so busy at work , but i knew i needed to post a new beauty review . I wanted to do a little comparison of these two lip products because they are so similar , the prices are the exact same however i believe that the products are very different in many ways.

I first got the Revlon Just Bitten Kissable Balm Stain a while ago in the colour in Smitten , as i love quite dark colours on the lips i thought this would be a great lip stain. When i first got it i used it almost everyday , i believe the colour pay off is very good and you don't really need to layer it up much. However i find it very messy when you apply the lip stain to your lips , as its a dark shade it is hard to make it look perfect. I believe its due to the fact that it has quite a thick tip to the lip stain which makes it hard to go close to edges of your lips without going outside and making you look like a cloud. Although it does stay on for a long time it is very drying to the lips which i don't like especially when it gets to the winter months. It Claims that it is a moisturizing balm and that 100% of women who tried it felt their lips were instantly moisturized with a soft stain of colour which i believe is not true.

Overall 

Brand: Revlon
Price: £7.99
Pro's: The colour is very pretty for the winter time , and it is easy to pop in your handbag.
Con's: I don't like the thick tip of the stain because it makes it hard to look perfect, and it can look very patchy
Overall rating : 3.5*

I recently purchased Bourjois Paris Colour Boost Lip Crayon in peach on the beach which is an amazing summer lip colour , it is very moisturizing and smooth. The only down side of this product is that i find it goes on quite patchy. It is a beautiful colour for the summer months but i don't think you can really wear it in the winter as it is very bright. The strange thing is , is that i find this lip product easier to use rather than the revlon balm stain and it is defiantly find this product very moisturizing. I find this product does stay on the lips however i believe the revlon one was much more long lasting.

Overall 

Brand: Bourjois 

Price: £7.99

Pro's: The colour is very pretty for the summer time , very silky and moisturizing on the lips  and it is easy to pop in your handbag.

Con's: It goes on quite patchy and doesn't last that long so you will have to apply regularly 

Overall rating : 4.5*

I hope you liked the comparison and please comment to recommend any make up products.

Jess xx